Quick Help
Stairlift Troubleshooter
Answer a couple of quick questions and we'll walk you through the basic checks that solve most stairlift issues — and let you know right away if it's time to call us instead.
This guide covers safe, basic checks only — things like power, plugs, and clean contacts. Never attempt to open the unit, adjust internal wiring, or work on the motor or circuit board yourself. If a check here doesn't resolve the issue, stop and call us.
Looking for general information instead? Visit our Stairlifts page or the full Stairlift FAQs.
