Stairlift, Ramp & Mobility Lift FAQs
Answers from Altamira Ltd.'s Mobility Specialists
Get answers to the most common questions about stairlifts, wheelchair ramps, vehicle lifts, platform lifts, patient lifts, and bathroom modifications — from cost and safety to installation and maintenance.
Stairlift FAQs
9 common questions answered
Looking for detailed information about models, installation, pricing, safety features, and available options? Visit our Stairlifts page.
Stairlift not working right? Try our Stairlift Troubleshooter for quick, safe checks.
What is a stairlift?
A stairlift is a powered chair that moves along a rail attached to a staircase. It helps people with limited mobility travel safely between levels of their home without repeatedly climbing the stairs.
What is the difference between a straight and curved stairlift?
A straight stairlift travels along one straight flight of stairs. A curved stairlift uses a custom rail designed around turns, intermediate landings, or changes in direction.
Straight stairlifts can generally be prepared and installed more quickly, while curved stairlifts require detailed measurements and custom manufacturing.
Who can benefit from a stairlift?
Stairlifts can help people who have difficulty climbing stairs because of age, balance concerns, reduced strength, joint pain, injury, or other mobility limitations.
A professional evaluation helps determine whether the user can safely transfer onto and off the chair and which stairlift configuration best fits the staircase.
How long does stairlift installation take?
Many straight stairlifts can be installed during a single appointment once the correct equipment is available. The installation itself often takes only a few hours.
Curved stairlifts generally require a longer lead time because the rail is manufactured specifically for the home's staircase.
Are stairlifts safe?
Stairlifts are designed for safe, controlled travel when they are properly selected, professionally installed, maintained, and used according to the manufacturer's instructions.
Available safety features may include a seat belt, swivel seat, obstruction sensors, footrest sensors, controlled braking, folding components, and battery-powered operation during temporary power outages.
How much does a stairlift cost?
Stairlift pricing depends on whether the staircase is straight or curved, the rail length, the selected model, optional powered features, installation requirements, and whether the stairlift will be used indoors or outdoors.
Altamira provides an exact quote after evaluating the staircase and determining which equipment will meet the user's needs. Current estimated pricing ranges are available on our Stairlifts page.
Can a stairlift be installed outside?
Yes. Outdoor stairlifts are made with weather-resistant materials and protected components designed for exterior conditions.
An outdoor-rated stairlift should be used rather than installing an indoor model in an exposed location.
Do stairlifts require maintenance?
Routine inspection and maintenance help keep the rail, batteries, charging contacts, controls, sensors, seat, and moving components operating properly.
The rail should be kept clean and clear of obstructions. Unusual noises, repeated beeping, unexpected stopping, or changes in operation should be checked rather than ignored.
Where does Altamira install stairlifts?
Altamira provides stairlift evaluations, professional installation, service, and support through locations serving Pittsburgh, Pennsylvania; Indianapolis, Indiana; Dayton, Ohio; Lexington and Henderson, Kentucky; Edison, New Jersey; and surrounding communities.
Call 800-343-1066 to confirm service availability for your address.
Wheelchair Ramp FAQs
13 questions answered
What is a wheelchair ramp?
A ramp designed to allow people in wheelchairs to access buildings or other structures with ease.
What materials are used to make wheelchair ramps?
Common materials include aluminum, wood, and concrete.
How long should a wheelchair ramp be?
The length of a ramp should be determined by the height of the structure it is leading to and the incline needed for accessibility. A 1:12 incline is the standard for ramps.
What is the weight capacity of a typical wheelchair ramp?
Most ramps have a weight capacity of 600–800 pounds.
Are there portable wheelchair ramps available?
Yes, there are portable ramps available for temporary or occasional use.
What is the cost of a wheelchair ramp?
The cost can vary greatly depending on the materials used, size, and installation method, but can range from $100 to several thousand dollars.
Are there any regulations for wheelchair ramps?
Yes, there are regulations set by the Americans with Disabilities Act (ADA) that dictate the specifications for ramps.
Can wheelchair ramps be used in inclement weather?
Most ramps are designed to be slip-resistant, but the use in inclement weather such as rain, snow, or ice should be limited to prevent slipping hazards.
How should a wheelchair ramp be maintained?
Regular maintenance such as cleaning, tightening screws and bolts, and checking for any damage or wear should be performed to ensure the ramp's safety and longevity.
How durable are Wheelchair Ramps?
Altamira represents companies who believe in creating durable products which never breakdown. Our products are constructed and welded with special slip-resistant grooved aluminum.
Do Wheelchair Ramps come in custom dimensions?
Yes! Altamira companies' Wheelchair Ramps come in a distinctive design with adjustable feet customized to fit thresholds up to 6″ and work with doorways that swing in or out, making sure that the interior or exterior of your home is not disturbed.
How safe is a Wheelchair Ramp?
Our Wheelchair Ramps have a built-in safety guide that indicates if the ramp is on a safe slope or not. They have a capacity of 800 lbs. with closure straps that lock ramp panels together. Altamira products are tested at a 3X safety factor to avoid product failure.
How do Altamira Wheelchair Ramps differ from others?
Mobility is the feature that makes Altamira-represented companies' Wheelchair Ramps stand distinctive from others. Our Wheelchair Ramps can be moved from location to location and are ideal for indoor and outdoor use. Altamira Wheelchair Ramps are space-saving and do not interfere with door tracks, making them an ideal choice for sliding glass doors.
Vehicle Lift FAQs
9 questions answered
What is a vehicle lift?
A vehicle lift is a device used to lift a mobility scooter or power chair into a vehicle so it can be transported from place to place.
How does a vehicle lift work?
A vehicle lift operates using a motor and a lifting mechanism to raise the mobility scooter or power chair into the vehicle.
Who can use a vehicle lift?
Vehicle lifts are designed for people with mobility issues who use a mobility scooter or power chair for assistance and need to transport it with them.
How is a vehicle lift installed in a vehicle?
Vehicle lifts are usually installed by professionals and require specific modifications to the vehicle, such as the addition of a hitch and wiring power from the vehicle’s battery.
Are vehicle lifts safe to use?
Vehicle lifts are generally safe when used correctly and maintained properly. They are equipped with safety features, such as secure straps and locking mechanisms, to ensure the secure transport of the mobility device.
How much does a vehicle lift cost?
The cost of a vehicle lift can vary greatly depending on the type and features of the lift, as well as the complexity of the installation. On average, vehicle lifts can cost anywhere from $1,500 to $5,000.
Can a vehicle lift be used with any vehicle?
Vehicle lifts are designed to be used with specific types of vehicles, such as vans or SUVs. It is important to choose a lift that is compatible with the vehicle it will be used with.
How long does a vehicle lift last?
The lifespan of a vehicle lift can vary, but on average, a well-maintained lift can last for 10 to 15 years.
Can a vehicle lift be transferred from one vehicle to another?
In some cases, a vehicle lift can be transferred from one vehicle to another, but this usually requires the services of a professional and may incur additional costs.
Wheelchair Lift (Vertical Platform Lift) FAQs
11 questions answered
What is a vertical platform lift?
A lift designed to transport people with mobility difficulties from one level to another in a vertical direction.
How does a vertical platform lift work?
The lift operates by using a hydraulic or pneumatic mechanism to raise and lower a platform between two levels.
What is the weight capacity of a vertical platform lift?
The weight capacity of a vertical platform lift varies, but most models have a capacity of up to 750 pounds.
How much does a vertical platform lift cost?
The cost of a vertical platform lift can range from $8,000 to $15,000, depending on the size, weight capacity, features and related carpentry work to modify the ingress/egress area of the home where the lift will be placed.
Can a vertical platform lift be used in outdoor settings?
Yes, there are outdoor models of vertical platform lifts available that are weather-resistant and designed for outdoor use.
What is the typical turnaround time for installation of a vertical platform lift?
The time for installation varies, but it typically takes 1–2 weeks for a vertical platform lift to be installed.
What maintenance is required for a vertical platform lift?
Regular maintenance such as checking and tightening bolts and screws, lubricating moving parts, and ensuring proper operation of safety features should be performed to keep the lift in good working condition.
Can a vertical platform lift be used in an emergency situation?
Yes, vertical platform lifts are equipped with safety features, such as emergency stop buttons and alarms, that make them suitable for use in an emergency.
What are some common features of a vertical platform lift?
Common features include an adjustable platform, safety sensors, emergency stop buttons, and adjustable speed controls. Some models may also include weather-resistant covers and additional safety features such as interlocks and alarms.
Can I install a Wheelchair Lift myself?
All Altamira products, including Wheelchair Lifts, are mounted and serviced by our authorized dealers only, who are factory-trained for the sake of our consumers' safety. It's our priority to ensure all our products are installed accurately and operate safely.
Who do I contact if I have concerns about a Wheelchair Lift?
Altamira professionals are always available to help you out whenever you need help. If you need service or support for your Wheelchair Lift, our authorized dealers are always there to assist you with any concerns.
Patient Lift FAQs
13 questions answered
What is a patient lift?
A lift designed to help caretakers move patients who are unable to walk or stand on their own.
How does a patient lift work?
A patient lift operates by using a hydraulic or electric mechanism to raise and lower a patient from one surface to another.
What is the weight capacity of a patient lift?
The weight capacity of a patient lift varies, but most models can support up to 450–600 pounds.
How much does a patient lift cost?
The cost of a patient lift can range from several hundred to several thousand dollars, depending on the model and features.
Are patient lifts regulated by law?
Yes, patient lifts are regulated by the Food and Drug Administration (FDA) and must meet certain safety and performance standards.
How do I choose the right patient lift for my needs?
Consider factors such as the weight capacity needed, the patient's mobility limitations, and the frequency and location of use when choosing a patient lift.
What maintenance is required for a patient lift?
Regular maintenance such as checking and tightening bolts and screws, lubricating moving parts, and ensuring proper operation of safety features should be performed to keep the lift in good working condition.
Can a patient lift be used for transfers between a bed and a wheelchair?
Yes, many patient lifts are designed for this type of transfer.
What are some common features of a patient lift?
Common features include adjustable height, adjustable speed controls, safety sensors, and emergency stop buttons. Some models may also include slings or other transfer aids, as well as weather-resistant covers.
Are Patient Lifts portable?
Altamira-represented companies have a variety of unique portable patient lifts that not only make life easier for patients and caregivers by assisting in smooth, gentle transfers from beds, baths, and mobility devices, but also assist in transport vehicles.
How much time does it take to assemble a Patient Lift?
Only a few minutes! Patient Lifts offered by Altamira have efficient designs that enable easy user assembly and fold with 3 easy steps, allowing for full operation and preparing for storage and transport.
Are Patient Lifts practical with unleveled floors?
Yes. They are customizable and can be used easily and adjusted accordingly. Altamira offers patient lifts that are extremely compact and take minimum time to assemble and store.
How compact are Patient Lifts?
Altamira offers patient lifts that are not only extremely compact, but can also be folded with 3 easy steps for storage and transport. This quick and easy process makes the transition from storage to full operation very easy for the user.
Bathroom Modification FAQs
10 questions answered
What are bathroom modifications for ADA compliance and wheelchair access?
These are modifications made to a bathroom to make it accessible for individuals with disabilities and to meet the requirements of the Americans with Disabilities Act (ADA).
What are the key requirements for bathroom modifications for ADA compliance?
The key requirements include providing a clear floor space for a wheelchair, accessible toilet and shower facilities, grab bars, and adjustable height fixtures.
How much does it cost to modify a bathroom for ADA compliance?
The cost can vary widely, but typically ranges from several thousand to tens of thousands of dollars, depending on the extent of the modifications.
Can a bathroom be modified to be accessible for a person in a wheelchair if it was not originally designed for accessibility?
Yes, in most cases, a bathroom can be modified to meet the requirements of the ADA and be accessible for a person in a wheelchair.
What are some common bathroom modifications for wheelchair access?
Common modifications include installing grab bars, accessible shower facilities, and adjustable height fixtures, as well as creating a clear floor space for a wheelchair.
What is the minimum clear floor space required in a bathroom for wheelchair access?
The minimum clear floor space required is 36 inches by 48 inches.
How do I know if my bathroom meets the requirements of the ADA for accessibility?
A professional assessor can determine if your bathroom meets the requirements of the ADA for accessibility.
Can I modify my bathroom myself to be ADA compliant and accessible for a wheelchair?
Some modifications can be done by the homeowner, but it is recommended to consult with a professional to ensure that the modifications meet the requirements of the ADA.
What are the benefits of modifying a bathroom for ADA compliance and wheelchair access?
Modifying a bathroom for ADA compliance and wheelchair access can make it more accessible and usable for individuals with disabilities and can also increase the value of the property.
What are the consequences of not modifying a bathroom for ADA compliance and wheelchair access?
Failure to modify a bathroom for ADA compliance and wheelchair access can result in non-compliance with the law, as well as making the bathroom less accessible and usable for individuals with disabilities.
Altamira Ltd. is proud to be a certified and authorized dealer of the safest mobility products made, including: Bruno, Harmar, EZ Access, Pride, Prairie View, Invacare, Arjo Huntleigh, and Mackworth. Contact us at 800-343-1066 to schedule a free consultation with one of our home accessibility professionals. Financing is available for all products.
Altamira Locations
Pittsburgh, PA
517 McNeilly RdPittsburgh, PA 15226
P: 412-563-9177
F: 412-542-1421
info@altamiraltd.com
Henderson, KY
401 Hoffman DrHenderson, KY 42420
P: 270-212-1378
F: 412-542-1421
info@altamiraltd.com
Lexington, KY
2424 Palumbo DrLexington, KY 40509
P: 859-721-9099
F: 412-542-1421
info@altamiraltd.com
Indianapolis, IN
5316 West 79th StIndianapolis, IN 46268
P: 765-926-7660
F: 412-542-1421
info@altamiraltd.com
