Answers From Our Specialists

Accessibility Questions, Answered

Cost, safety, installation, VA benefits, and maintenance — the questions we hear most, answered plainly.

  • Real pricing ranges, not "call for a quote"
  • VA and HISA grant guidance
  • Straight answers from people who install these
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Service-Disabled Veteran-Owned

SDVOSB certified — experienced with VA home modification benefits.

9 Questions Answered

Stairlift FAQs

Looking for detailed information about models, installation, pricing, safety features, and available options? Visit our Stairlifts page.

Stairlift not working right? Try our Stairlift Troubleshooter for quick, safe checks.

What is a stairlift?

A stairlift is a powered chair that moves along a rail attached to a staircase. It helps people with limited mobility travel safely between levels of their home without repeatedly climbing the stairs.

What is the difference between a straight and curved stairlift?

A straight stairlift travels along one straight flight of stairs. A curved stairlift uses a custom rail designed around turns, intermediate landings, or changes in direction.

Straight stairlifts can generally be prepared and installed more quickly, while curved stairlifts require detailed measurements and custom manufacturing.

Who can benefit from a stairlift?

Stairlifts can help people who have difficulty climbing stairs because of age, balance concerns, reduced strength, joint pain, injury, or other mobility limitations.

A professional evaluation helps determine whether the user can safely transfer onto and off the chair and which stairlift configuration best fits the staircase.

How long does stairlift installation take?

Many straight stairlifts can be installed during a single appointment once the correct equipment is available. The installation itself often takes only a few hours.

Curved stairlifts generally require a longer lead time because the rail is manufactured specifically for the home's staircase.

Are stairlifts safe?

Stairlifts are designed for safe, controlled travel when they are properly selected, professionally installed, maintained, and used according to the manufacturer's instructions.

Available safety features may include a seat belt, swivel seat, obstruction sensors, footrest sensors, controlled braking, folding components, and battery-powered operation during temporary power outages.

How much does a stairlift cost?

Stairlift pricing depends on whether the staircase is straight or curved, the rail length, the selected model, optional powered features, installation requirements, and whether the stairlift will be used indoors or outdoors.

Altamira provides an exact quote after evaluating the staircase and determining which equipment will meet the user's needs. Current estimated pricing ranges are available on our Stairlifts page.

Can a stairlift be installed outside?

Yes. Outdoor stairlifts are made with weather-resistant materials and protected components designed for exterior conditions.

An outdoor-rated stairlift should be used rather than installing an indoor model in an exposed location.

Do stairlifts require maintenance?

Routine inspection and maintenance help keep the rail, batteries, charging contacts, controls, sensors, seat, and moving components operating properly.

The rail should be kept clean and clear of obstructions. Unusual noises, repeated beeping, unexpected stopping, or changes in operation should be checked rather than ignored.

Where does Altamira install stairlifts?

Altamira provides stairlift evaluations, professional installation, service, and support through locations serving Pittsburgh, Pennsylvania; Indianapolis, Indiana; Dayton, Ohio; Lexington and Henderson, Kentucky; Edison, New Jersey; and surrounding communities.

Call 800-343-1066 to confirm service availability for your address.

9 Questions Answered

Vehicle Lift FAQs

Looking for detailed information about the five Bruno lift models, specs, and vehicle compatibility? Visit our Automobile Lifts page.

Not sure which lift fits your vehicle? Try our Auto Lift Finder.

What is a vehicle lift?

A vehicle lift is a device used to lift a mobility scooter or power chair into a vehicle so it can be transported from place to place.

How does a vehicle lift work?

A vehicle lift operates using a motor and a lifting mechanism to raise the mobility scooter or power chair into the vehicle.

Who can use a vehicle lift?

Vehicle lifts are designed for people with mobility issues who use a mobility scooter or power chair for assistance and need to transport it with them.

How is a vehicle lift installed in a vehicle?

Vehicle lifts are usually installed by professionals and require specific modifications to the vehicle, such as the addition of a hitch and wiring power from the vehicle's battery.

Are vehicle lifts safe to use?

Vehicle lifts are generally safe when used correctly and maintained properly. They are equipped with safety features, such as secure straps and locking mechanisms, to ensure the secure transport of the mobility device.

How much does a vehicle lift cost?

The cost of a vehicle lift can vary greatly depending on the type and features of the lift, as well as the complexity of the installation. On average, vehicle lifts can cost anywhere from $1,500 to $5,000.

Can a vehicle lift be used with any vehicle?

Lifts are available for cars, hatchbacks, SUVs, minivans, full-size vans, and pickup trucks — but the right model depends on your specific vehicle, your mobility device, and where you want the device stored.

Interior lifts stow the device inside the cargo area, exterior lifts mount to a hitch behind the vehicle, and truck bed lifts are built specifically for pickups. Our Auto Lift Finder can match you to the right option, and final compatibility is verified during your free vehicle assessment.

How long does a vehicle lift last?

The lifespan of a vehicle lift can vary, but on average, a well-maintained lift can last for 10 to 15 years.

Can a vehicle lift be transferred from one vehicle to another?

In some cases, a vehicle lift can be transferred from one vehicle to another, but this usually requires the services of a professional and may incur additional costs.

11 Questions Answered

Wheelchair Lift (Vertical Platform Lift) FAQs

Looking for detailed information about models, capacities, and installation? Visit our Wheelchair Lifts page.

What is a vertical platform lift?

A lift designed to transport people with mobility difficulties from one level to another in a vertical direction.

How does a vertical platform lift work?

The lift operates by using a hydraulic or pneumatic mechanism to raise and lower a platform between two levels.

What is the weight capacity of a vertical platform lift?

The weight capacity of a vertical platform lift varies, but most models have a capacity of up to 750 pounds.

How much does a vertical platform lift cost?

The cost of a vertical platform lift can range from $8,000 to $15,000, depending on the size, weight capacity, features and related carpentry work to modify the ingress/egress area of the home where the lift will be placed.

Can a vertical platform lift be used in outdoor settings?

Yes, there are outdoor models of vertical platform lifts available that are weather-resistant and designed for outdoor use.

What is the typical turnaround time for installation of a vertical platform lift?

The time for installation varies, but it typically takes 1–2 weeks for a vertical platform lift to be installed.

What maintenance is required for a vertical platform lift?

Regular maintenance such as checking and tightening bolts and screws, lubricating moving parts, and ensuring proper operation of safety features should be performed to keep the lift in good working condition.

Will a vertical platform lift work during a power outage?

Most vertical platform lifts include battery backup that allows the lift to continue operating for a limited number of trips after power is lost, so someone using the lift is not left stranded between levels.

Lifts also include emergency stop controls, manual lowering capability, and alarms. Battery backup should be tested periodically as part of routine maintenance so it works when it is needed.

What are some common features of a vertical platform lift?

Common features include an adjustable platform, safety sensors, emergency stop buttons, and adjustable speed controls. Some models may also include weather-resistant covers and additional safety features such as interlocks and alarms.

Can I install a Wheelchair Lift myself?

No. Wheelchair lifts are installed and serviced by Altamira's factory-trained technicians only. Proper installation affects structural anchoring, electrical connections, and the operation of every safety feature, so it is not a do-it-yourself project.

Who do I contact if I have concerns about a Wheelchair Lift?

Contact the Altamira location that serves your area, or call 800-343-1066. Our factory-trained technicians handle service and support for every lift we install.

13 Questions Answered

Patient Lift FAQs

Looking for detailed information about Mackworth and Joerns/Hoyer models, capacities, and slings? Visit our Patient Lifts page.

What is a patient lift?

A lift designed to help caretakers move patients who are unable to walk or stand on their own.

How does a patient lift work?

A patient lift operates by using a hydraulic or electric mechanism to raise and lower a patient from one surface to another.

What is the weight capacity of a patient lift?

The weight capacity of a patient lift varies, but most models can support up to 450–600 pounds.

How much does a patient lift cost?

The cost of a patient lift can range from several hundred to several thousand dollars, depending on the model and features.

Are patient lifts regulated by law?

Yes, patient lifts are regulated by the Food and Drug Administration (FDA) and must meet certain safety and performance standards.

How do I choose the right patient lift for my needs?

Consider factors such as the weight capacity needed, the patient's mobility limitations, and the frequency and location of use when choosing a patient lift.

What maintenance is required for a patient lift?

Regular maintenance such as checking and tightening bolts and screws, lubricating moving parts, and ensuring proper operation of safety features should be performed to keep the lift in good working condition.

Can a patient lift be used for transfers between a bed and a wheelchair?

Yes, many patient lifts are designed for this type of transfer.

What are some common features of a patient lift?

Common features include adjustable height, adjustable speed controls, safety sensors, and emergency stop buttons. Some models may also include slings or other transfer aids, as well as weather-resistant covers.

Are Patient Lifts portable?

Altamira offers a variety of portable patient lifts that not only make life easier for patients and caregivers by assisting in smooth, gentle transfers from beds, baths, and mobility devices, but also assist in transport vehicles.

How much time does it take to assemble a Patient Lift?

Only a few minutes. The patient lifts we carry have efficient designs that enable easy user assembly and fold in three simple steps, allowing for full operation and preparing for storage and transport.

Are Patient Lifts practical with unleveled floors?

Yes. They are customizable and can be used easily and adjusted accordingly. Altamira offers patient lifts that are extremely compact and take minimum time to assemble and store.

How compact are Patient Lifts?

Altamira offers patient lifts that are not only extremely compact, but can also be folded in three easy steps for storage and transport. This quick and easy process makes the transition from storage to full operation very easy for the user.

13 Questions Answered

Wheelchair Ramp FAQs

Looking for detailed information about ramp types, materials, installation, and pricing? Visit our Wheelchair Ramps page.

Not sure how long your ramp needs to be? Try our Ramp Slope Calculator.

What is a wheelchair ramp?

A ramp designed to allow people in wheelchairs to access buildings or other structures with ease.

What materials are used to make wheelchair ramps?

Common materials include aluminum, wood, and concrete.

How long should a wheelchair ramp be?

The length of a ramp should be determined by the height of the structure it is leading to and the incline needed for accessibility. A 1:12 incline is the standard for ramps.

What is the weight capacity of a typical wheelchair ramp?

Most ramps have a weight capacity of 600–800 pounds.

Are there portable wheelchair ramps available?

Yes, there are portable ramps available for temporary or occasional use.

What is the cost of a wheelchair ramp?

The cost can vary greatly depending on the materials used, size, and installation method, but can range from $100 to several thousand dollars.

Are there any regulations for wheelchair ramps?

Yes, there are regulations set by the Americans with Disabilities Act (ADA) that dictate the specifications for ramps.

Can wheelchair ramps be used in inclement weather?

Most ramps are designed to be slip-resistant, but the use in inclement weather such as rain, snow, or ice should be limited to prevent slipping hazards.

How should a wheelchair ramp be maintained?

Regular maintenance such as cleaning, tightening screws and bolts, and checking for any damage or wear should be performed to ensure the ramp's safety and longevity.

How durable are Wheelchair Ramps?

Altamira represents companies who believe in creating durable products which never breakdown. Our products are constructed and welded with special slip-resistant grooved aluminum.

Do Wheelchair Ramps come in custom dimensions?

Yes! Altamira companies' Wheelchair Ramps come in a distinctive design with adjustable feet customized to fit thresholds up to 6″ and work with doorways that swing in or out, making sure that the interior or exterior of your home is not disturbed.

How safe is a Wheelchair Ramp?

Our Wheelchair Ramps have a built-in safety guide that indicates if the ramp is on a safe slope or not. They have a capacity of 800 lbs. with closure straps that lock ramp panels together. Altamira products are tested at a 3X safety factor to avoid product failure.

How do Altamira Wheelchair Ramps differ from others?

Mobility is the feature that makes Altamira-represented companies' Wheelchair Ramps stand distinctive from others. Our Wheelchair Ramps can be moved from location to location and are ideal for indoor and outdoor use. Altamira Wheelchair Ramps are space-saving and do not interfere with door tracks, making them an ideal choice for sliding glass doors.

10 Questions Answered

Bathroom Modification FAQs

Looking for detailed information about walk-in showers, tub cuts, and grab bars? Visit our Bathroom Modifications page.

What is an accessible bathroom modification?

An accessible bathroom modification is any change that makes bathing and using the bathroom safer and easier for someone with limited mobility. Common examples include converting a tub to a walk-in or roll-in shower, cutting a step-through opening into an existing tub, adding grab bars, and installing a comfort-height toilet or handheld shower.

What makes a bathroom easier to use with a wheelchair or walker?

The biggest factors are a zero-threshold or low-threshold shower entry, enough open floor space to turn and approach fixtures, grab bars anchored into structural blocking, a slip-resistant floor, and fixtures positioned within comfortable reach from a seated position.

A wider doorway also makes a significant difference. Many older homes have 24" or 28" bathroom doors, which most wheelchairs cannot pass through comfortably.

How much does a bathroom modification cost?

Cost depends entirely on the scope. A tub cut or a set of properly anchored grab bars is a relatively small project. A full tub-to-shower conversion involves plumbing, waterproofing, and finish work, and costs considerably more.

We provide a firm written quote after evaluating your bathroom — there is no cost or obligation for the assessment.

Can my existing bathroom be modified, or do I need a full remodel?

In most cases, an existing bathroom can be made significantly safer without a full remodel. Tub cuts, grab bars, shower seats, and handheld shower heads can often be added in a day or two.

Larger changes like a roll-in shower or a widened doorway require more work, but they are still usually far less involved than gutting the room.

How much floor space does a wheelchair need in a bathroom?

As a design reference, ADA guidance calls for a clear floor space of at least 30 inches by 48 inches at each fixture, and a turning space of either a 60-inch diameter circle or a T-shaped space within a 60-inch square.

These figures come from commercial building standards and are not legally required in a private home, but they are a useful benchmark. Many home bathrooms cannot meet them fully, and a good modification works with the space you actually have.

Does the ADA apply to my house?

No. The Americans with Disabilities Act applies to public accommodations and commercial facilities, not to private single-family homes. There is no legal requirement to bring a home bathroom up to ADA standards.

ADA specifications are still worth using as a design guide, because they are based on real research into what makes a space usable. We use them as a reference and adapt to your home and your specific needs.

Are walk-in tubs or roll-in showers better?

It depends on the user. A walk-in tub suits someone who can still step over a low threshold and wants to soak. A roll-in or zero-threshold shower is generally better for anyone using a wheelchair, a rolling shower chair, or needing help from a caregiver.

Walk-in tubs also require the user to sit in the tub while it fills and drains, which some people find uncomfortable. We will walk through the trade-offs during your assessment.

Can I install grab bars myself?

Grab bars need to be anchored into wall studs or into blocking installed behind the wall. Bars mounted only into drywall or tile with plastic anchors can pull free under load, which is exactly when someone is most likely to be injured.

If you are not certain what is behind the wall, have them installed professionally. The cost is small relative to the consequence of a bar failing.

Will insurance or VA benefits help pay for a bathroom modification?

Medicare generally does not cover home modifications. Some Medicaid waiver programs and long-term care policies do, and coverage varies by state and plan.

Veterans with a qualifying service-connected disability may be eligible for the VA's HISA grant, which can be used toward bathroom modifications. As a Service-Disabled Veteran-Owned Small Business, we work with these programs regularly and can point you in the right direction.

How long does a bathroom modification take?

Small projects like grab bars, a shower seat, or a tub cut are often completed in a single visit. A tub-to-shower conversion typically takes several days depending on the product selected and the condition of the existing plumbing and walls.

We give you a realistic timeline in writing with your quote, before any work begins.

Still Have Questions?

Talk to a Mobility Specialist at the Altamira location nearest you. Free assessment, written estimate, no obligation.

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